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Keoride SA - FAQs
Home
Keoride SA
Keoride SA - FAQs
Publication date
5th April 2026
Read time
2 min
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General
How does it work?
What if I am outside of the service area?
Can I go anywhere in the service area or only to certain points?
What time will be the service be operating?
Can I make multiple travel bookings?
What happens once the trial is finished?
Can children travel on the service?
Are concessions available for the service?
What type of vehicles are used?
Who drives the vehicles?
Will I always be able to get a trip when and where I want it?
How far will I need to walk to the vehicle?
Bookings
How do I use the service for the first time?
How do I book my trip?
How can I plan my trip so that I can get to the Mount Barker interchange in time?
Where is the app available?
How do I use the service if I don’t have a smartphone?
When is the customer service line open?
How do I change my booking?
Payment
What does it cost to use the service?
What does it cost to use the service?
How do I pay and use the 2 hour free transfer feature?
Can I use my Metrocard on the service?
Do I need to tap on my normal Adelaide Metro service after riding an On Demand service?
Can I pay the driver when he or she arrives to pick me up?
Accessibility
Can I travel on the service with a pram?
Can I travel with luggage or other items?
Do you have accessible vehicles in your fleet?
Can I travel with an assistance animal?
Media
I have a media, advertising or promotional enquiry, who should I talk to?
